Management Specialized Training

vServe Resources offers specialized management training to various levels of management in the organization based on specially designed courses covering business administration, sales and marketing, HR management and business operations. These are beginners, refreshers and advanced course. These trainings / seminars are conducted by proven and practicing industry professionals who relate to day-to-day realities and challenges in management.

Training options may be in the following areas :

Management
	Leadership skills
	Goal setting
	Managing Non-Performance
	Discipline and Dismissal Procedures
	Coaching for Performance
	Health and Safety

Sales
	Professional Selling Skills
	Sales Management

Customer Service
	Managing Difficult Customers
	Telephone Customer Service
	Customer Service Standards

Communication skills
	Telecommunications
	Interpersonal Skills
	Presentation Skills

Team Building
	Identifying team type styles
	Team development